Shipping policy

Shipping Policy

At DIVINZ, we carefully pack every order and work to deliver your products safely and on time. Here’s everything you need to know about our shipping process.

1. Shipping Methods

We currently offer shipping across India through trusted courier and delivery partners.

Available shipping method:

Standard Shipping — Delivery within [X–X BUSINESS DAYS]

The available shipping option for your location will be displayed during checkout.

2. Order Processing

Orders are generally processed and dispatched within [PROCESSING TIME] business days after successful order confirmation.

Orders placed on weekends or public holidays may be processed on the next business day.

Once your order has been dispatched, you will receive tracking information where available.

3. Shipping Costs

Shipping charges are calculated based on your order and delivery location.

Standard Shipping: [SHIPPING COST]

Free Shipping: [FREE SHIPPING CONDITION, IF APPLICABLE]

Any applicable shipping charges will be clearly displayed at checkout before you complete your purchase.

4. Delivery Time

After your order has been dispatched, estimated delivery usually takes:

[X–X BUSINESS DAYS]

Delivery times may vary depending on your location, courier availability, weather, public holidays, and other circumstances beyond our control.

Remote or difficult-to-reach locations may require additional delivery time.

5. Order Tracking

Once your order has been shipped, we will provide tracking information through [EMAIL / SMS / WHATSAPP], where available.

You can use the tracking details to check the status of your shipment.

Please allow some time for tracking information to become active after your order has been dispatched.

6. Delivery Issues & Delays

While we work with our delivery partners to ensure timely delivery, occasional delays may occur due to:

Weather conditions

Public holidays

Courier service disruptions

Incorrect or incomplete address information

Remote delivery locations

Unforeseen circumstances

If your order appears significantly delayed or the tracking information has not been updated for an extended period, please contact us at narresh121@gmail.com and we’ll do our best to assist you.

Customers are responsible for providing accurate delivery information when placing an order.

7. Incorrect or Damaged Deliveries

If you receive an incorrect, damaged, or defective product, please contact us at narresh121@gmail.com within [3DAYS] of delivery.

Please include your order number and clear photos/videos of the product and packaging so that our team can review the issue and assist you with an eligible replacement or exchange.

8. International Shipping

Currently, DIVINZ ships within India only.

International shipping is not currently available. We may introduce international shipping in the future and will update this policy accordingly.

9. Contact Us

For any questions regarding shipping or your order, please contact us:

DIVINZ

📍 Sree Vensai Tower, Kompally, Hyderabad, Telangana, India

📞 9059627059

✉️ narresh121@gmail.com